Solitaires Frequently Asked Questions

Background music appeared during the game

The appearance of background music caused by advertising.

Advertising in the app is delivered by the companies Google and Facebook. The app shows tens of thousands of ads and I physically cannot control all of them. Therefore, I completely rely on Google and Facebook.

The advertisement is loaded in the background during the game. Any sound effects of an advertisement must be played only after the advertisement has begun. However, sometimes an advertisement created with errors appears that begins to reproduce sounds immediately after loading (unfortunately, the mute settings in advertising do not always work).

If you encounter this problem, you can turn off the background loading of advertising. For this, press "More" button → "Options" → "Advertising" → uncheck "Load ads in background" item. Since the advertisement is already loaded, you need to exit the app and run it again

If you play the game and see this ad, please take a screenshot of it and send it to me, I will ban this ad

You cannot close the ad (no cross button)

Advertising in the app is delivered by the companies Google and Facebook. The app shows tens of thousands of ads and I physically cannot control all of them. Therefore, I completely rely on Google and Facebook.

The ad close button may appear with a delay of 3-5 seconds. Please wait.

If the button does not appear within 5 seconds, please take a screenshot of it and send it to me, I will ban this advertisement.

Also try tapping the top right corner. Often in such advertising the button is not visible, but it works. But in any case, please send me a screenshot of it

How to transfer statistics to a new Android device?

If you need to transfer statistics, settings and your games from one Android device to another, then do the following

  1. install the app on a new device;
  2. run the app on your old device and start any solitaire game;
  3. click "More" button → "Options" → "Backup" → "Save statistics", and then "Transfer backup" and transfer the "backup.250bak" file to the new device in a way convenient for you;
  4. Save "backup.250bak" in "Downloads" folder of your new device. Then launch the file manager on the new phone (I recommend "Total Commander") → select the file "backup.250bak" → in the file menu select "Open with…" → select "250+ Solitaire Collection".

Is it possible to transfer statistics from the Android version of the app to the iOS version (or vice versa)?

In the current version of the app it is not possible

Some of the cards in the game row are hidden. How can I view them?

To see the hidden cards in a pile, use a long touch.

If you need to look at the hidden cards of several piles, then use a long touch to see the cards of the first pile, and then tap on the rest in turn